Refund & Guarantee Policy

60-day score guarantee

The paid Mini Audit and paid Full SEO/AEO Audit are covered by a limited 60-day score improvement guarantee. Each paid order includes one rescan tied to the original paid baseline audit. If you implement the recommended fixes, use that included rescan within 60 days of purchase, and the score still does not increase, you can request a full refund for that paid product.

What Is Covered

• The paid Mini Audit.
• The paid Visibility Audit.
• One included rescan available on the paid report page for 60 days.
• Full refunds when we cannot deliver the paid report because of a technical issue on our side.

What You Must Do

• Purchase one of the paid products listed above.
• Implement the recommended fixes on the flagged pages first.
• Use the included rescan on the same live website within 60 days of purchase after those changes are live.
• Email hello@mesquared.ai with the order email, audit ID or Stripe receipt, and the included rescan result if you believe you qualify.

What Is Not Covered

• Requests made more than 60 days after purchase.
• Requests where the recommended changes were not implemented.
• Requests based on a different domain, a different site, or a major site rebuild.
• Requests without the included rescan of the same site through Visibility.
• Claims about rankings, traffic, leads, or revenue instead of score improvement.

How Refund Requests Are Handled

We may ask for the live URL, the original order details, and enough context to verify that the reported changes were implemented on the flagged pages. If the guarantee conditions are met, we will refund the purchase through the original payment method where possible.

Contact

Refund, guarantee, legal, and support questions should be sent to hello@mesquared.ai.